Wednesday, August 6, 2014

Get your Groupon questions answered here!

We're excited to welcome new Groupon members to The Roost! Roosters was named Best Place to Laugh Till You Cry by the ABC7 Bay Area A-List three years in a row, so you're at the right place. We've got some fantastic shows coming up over the next few months sure to tickle your gizzard, so stock up on admission vouchers now!

Here's answers to some frequently asked questions:
  • Roosters is in the fun business! We have a relaxed atmosphere and intimate showroom where you're never too far from the stage. Our dress code is casual but feel free to get dressed to the nines! Roosters is perfect for date night, birthday celebrations, bachelor/bachelorette parties or any other reason to get out of the coop. But no one really needs a reason to laugh, do they? They just need a laugh!

  • We have hilarious pro shows Thursdays through Sundays with headliners seen on Leno, Letterman, Conan, Kimmel, Ferguson, Comedy Central, Last Comic Standing and more! Your Groupon is valid for any of those shows, unless it is a Special Event (see below). You can always find our calendar at www.RoosterTFeathers.com

  • You must be 21 and over only, and we're strict about that. You'll need to have a valid government issued photo ID, like a drivers license, military ID, passport or CA ID if you are lucky enough to be young or look young!

  • We have a two-item minimum purchase per person policy. That can be either food or drinks and it doesn't have to be alcohol. We have a full bar, a wide range of non-alcoholic beverages and a limited snack food menu. If you're looking to make an evening of it with a nice dinner before the show, there are plenty of nearby restaurants, including PF Changs, Chipotle, Pasta Pomodora and, now open across the street, Five Guys Burgers and Pizza My Heart, among others.

  • Groupons are not valid for Special Events. Special Events are dates like New Year's Eve and Valentine's Day and specially-produced shows. Unlike other clubs, we don't make every weekend a Special Event just to keep you from using your Groupon! We currently have one Special Event planned over the next few months, for the Fortune Feimster shows. All the rest of our shows through the end of the year are fair game!  Any Special Event would be listed on our Web site, in-house calendar, outgoing phone voice message, etc. so it should be pretty obvious. Please note that since Groupon vouchers are valid Thursday through Sunday only, they are not valid on Tuesday or Wednesday, and therefore cannot be used for our New Talent Competition or Open Mic Nights.

  • We have unlimited free parking. Parking is available on the street in front of the club, on the side streets, in the Goodyear Service Center lot (after 6pm), and in the Allario shopping center lot just across Murphy street from us.

  • To redeem your Groupon, just call us at 408.736.0921 to make a reservation and mention the Groupon. (We don't need the Groupon number when you make your reservation.) You can find information about our upcoming shows on the Calendar on our Web site, but you can't redeem your Groupon there. Print it out and bring it in with you to hand in at the door, or if you have it on your smart phone app we can take a look at it that way too.

  • It is General Admission seating with a Groupon, so that just means that the earlier you arrive for the show the more seating options will be available. Also, you need to arrive at least 15 minutes prior to the show start time or you could lose your spot if we're sold out.

  • You can connect with us on Facebook and follow us on Twitter (username @RoosterTF) to find out more about the club, our shows, special promotions, comedy news and other fun stuff!

  • We're fun and relaxed, but if your idea of fun is to come to a comedy show and talk loudly with your friends, heckle the comedians or just plain scowl, this is not the comedy club for you!
Have other questions? Call us at 408.736.0921. You might have to leave a message, but we WILL call you back. Or you can send an email to info@roostertfeathers.com. Thanks, and we're looking forward to seeing you soon!

Cock-a-doodle-doo!

Tuesday, June 24, 2014

July is Coupon Amnesty Month!

Coupon Amnesty
Olly Olly Oxen Free! Bring in any Rooster T. Feathers coupon, ticket or pass--whether valid or not--and we'll take it!

Declare Independence from Small Print!

Laugh in the face of expiration dates...they mean nothing to us throughout the month of July, 2014 for any* Thursday through Sunday show!

*Not valid Wednesday nights; Not valid for Special Events.

Comedy is HOT these days, and July couldn't be hotter. See headliners Dan St. Germain, Sheng Wang, or Marc Ryan, and take advantage of coupon amnesty!

Dan St. Germain
Dan St. Germain, 7/10-7/13
Want to see the Friday show but your coupon is valid only for Sunday? Who cares! Bring it in anyway. That's what amnesty is all about.

We'll take old birthday passes, expired Groupon or Save Local vouchers, free tickets that are no longer valid, an Entertainment Book coupon from 2007, etc. We'll even take those super-old tickets from so long ago it was before the Rooster updated his image, i.e., back in the days of the top hat and spats! We'll also accept a Thursday ticket on a Saturday, or a pass for 10:30pm at the 8pm or 9pm show, etc.

Sorry, we don't take competitors coupons though, and expired
Sheng Wang
Sheng Wang, 7/17-7/20
Groupons or SaveLocal vouchers must not have been previously redeemed.

You have to call to make reservations; We don't accept coupons through the Web site. Just call 408.736.0921 to leave your reservation details.

Thanks and we'll see you at the show!


Marc Ryan
Marc Ryan, 7/24-7/27


Wednesday, April 16, 2014

Your online transactions are safe! No Heartbleed Bug here.

Rooster T. Feathers and the Heartbleed Bug


The Heartbleed Bug has had a lot of people scrambling to check the safety and security of their online activities. 

Rooster T. Feathers Comedy Club wants to assure you that if you have purchased tickets online with us, your information is safe. 

We use LaughStub.com for our online ticketing service. LaughStub does not use Linux servers or OpenSSL certs, and so is not vulnerable to the Heartbleed Bug.  Customers do not create accounts with us, and we do not store any passwords.

If you have any questions, please send an email to info@roostertfeathers.com. Thank you.

Sunday, March 16, 2014

Pro Tip: Navigating the Roosters Voice Mail System


Yes, yes, we know...our outgoing voice-mail message on the Roosters information and reservation phone line can seem kind of long, but there's solid info in there, especially for people not familiar with Rooster T. Feathers.

As you know, Rooster T. Feathers is a small, family-owned business. We keep our admission and drink prices low the old-fashioned way...by keeping costs low! We do not have a "box office" or a full-time person manning the phone lines. That means we rely on a voice mail system to accept reservations for our shows each week. You call us at 408.736.0921, press 0 for Information and Reservations, listen to our outgoing voice message, then leave all your relevant reservation information on our secure voice mail after the beep. When we get to the office, we retrieve the reservation messages, call back anyone that we have a question for, and anyone that requested a call back, and log the reservation.

Easy, squeezy. The only "problem" with this approach is we find that we have to include a lot of info in our outgoing voice message: to help people know what shows we have this week, show times and prices, key info about making reservations, and what info we actually need for your reservation. We think we're being helpful, but some of you--especially if you know exactly what to do--seem to get frustrated!

Well, take heart. There is a way to get straight to the beep and avoid all that stuff you've heard lots of times before.

If you are a regular and know exactly what information we need when you leave a reservation, here's a time-saving tip for you. When you call our information and reservation line at 408.736.0921 Option 0, always listen to the very beginning of the outgoing message. That's where we'll say which shows might be sold out. Once you know the show you want to see is not sold out, you can hit the "#" key to go straight to leaving a message. That way you can avoid the rest of the message that you've heard lots and lots of times before.

In summary, when leaving a reservation on Roosters voice mail system:
1. If you're new to Rooster T. Feathers, please listen to the outgoing message in its entirety, to avoid confusion or questions further along in the process.
2. If you are a regular customer, ALWAYS listen to at least the first few sentences of the outgoing message. This is when we'll let you know if any upcoming shows are sold out, or any other crucial info you'll need to know.
3. Once you got all the info you need and are ready to start leaving your reservation information, just press the "#" key, listen for the beep (it should come right away), then start talking.
4. After leaving all your reservation information, just hang up...you're done!

For more information about making reservations at Roosters, including how to get pre-assigned, priority seating, please click here to read more about on our site.

Give it a try when you make your reservation for this week's shows!