Monday, October 3, 2011

Groupon Private Party Deal - FAQs

Hi, and thanks for considering having your private event at Rooster T. Feathers! We've teamed up with Groupon to put together a fantastic package featuring a private party with a catered buffet dinner for 30, up to 100 drinks off our regular menu (excluding bottles of wine and champagne), and priority group seating for a hilarious live stand-up comedy show with a nationally touring headliner.

Plan the perfect event at Rooster T. Feathers!

Looking for something fun, memorable, or just different for your next event?

We can accommodate up to 150 guests in our intimate showroom.
Rooster T. Feathers provides an intimate, fun setting for holiday parties, private events, corporate functions, bachelor and bachelorette parties, birthday celebrations, employee appreciation events or any other reason to get a bunch of folks together. This Groupon deal is a unique opportunity to make your next event one to remember. Listed here are answers to some of the questions you might have, but if you still have more--or are ready to talk to us to schedule your event--please call us at 408.736.0921. You may need to leave a message on our answering machine, but we will call you back!


FAQs
What does the deal include?
What if we have more than 30 people?
What shows is this valid for?
How do we make reservations for the party?
How soon do we have to make reservations?
When do you need the final headcount?
What if we need to cancel after we've made reservations?
How long is the event?
Do we get a private party room?
What about gratuity?
Can we use the stage for an awards ceremony or something like that?
What if not everyone shows up on the night of the event?
What if a couple extra show up on the night of the event?
What if we have someone under 21 in our group, and they promise not to drink?
Is there still a two-item minimum during the show?
I don't like chicken. Can we substitute something else?
Can we bring our own wine?
Can we bring in additional food?
Is coffee and tea included?
Can we put up our own decorations?


Roosters features a full bar with plenty of top shelf and premium liquors.

What does the deal include?
* Private party pre-show for up to 30 people in our intimate showroom, with option to add
additional people for a fee of $50/person. We can accommodate up to 150 people total. Your group has the run of the place til we open to the public for the comedy show!
* A catered buffet dinner for 30 including: Salad of Baby Greens (served with peppercream and Italian dressings); Pasta Pomodoro with olive oil, sun dried tomatoes, garlic and basil; Roasted Red Potatoes tossed w/ olive oil, herbs and pan roasted; Moroccan Chicken Skewers w/ pomegranate orange glaze; Rosemary and Garlic Grilled Tri-Tip au jus served with horseradish cream; Homemade Rolls and butter; and assorted Cookies and Chocolate Brownies. Substitutions are available upon request; Additional fee may apply. Catering by Savory and Sweet Caterers. Savory & Sweet offers gourmet food to please any palate. Plus, they are the only "Green Certified" caterer in Sunnyvale!
* Up to 100 drinks from our regular menu. (Menu can be found online at bit.ly/RTFmenu.) Excludes wine and champagne by the bottle. Roosters has a full-service bar loaded with premium and top shelf liquors, a yummy Martini menu, over 15 different beer and a list of popular California wines. We also have a wide variety of non-alcoholic options.
* Priority group seating for a pro comedy show (non-private) featuring nationally touring comedians as seen on Leno, Letterman, Comedy Central, and more! Your group gets the best seats in the house for a top-notch, side-splitting experience!
* Opportunity to use Roosters' stage with pro lighting and sound for speeches, an awards ceremony, or whatever, during the private party portion of the event.
* Tax on food and beverage.

Please note: Gratuity is not included in the Groupon deal. Please plan to leave a gratuity on the night of the event.
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What if we have more than 30 people?
Great! The more the merrier. Roosters can accommodate up to 150 guests total, and you can add additional guests to your party for $50 each. The $50 gets you one meal, three (3) drinks, and one ticket to the show. Tax is included in the additional fee, but gratuity is not.
To add more to your party, we'll just need you to confirm the headcount and guarantee it with a credit card within 7 days of your scheduled event. We require 100% payment in advance for each additional guest. (Note: For a party of up to 30, no additional monetary guarantee is required.)
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What shows is this valid for?
The private party Groupon is valid for any of our regular shows, with the exception of Saturday 10:30pm shows, but is subject to availability. See our online calendar to pick a show. You must make your reservation at least 7 days in advance, but the earlier the better to secure your preferred date. Sorry, but no private events can be scheduled for New Year's Eve or Valentine's Day. Other restrictions may apply, and the event calendar is subject to change. But don't worry, it's always a great show! Right now there are a couple of dates that are spoken for between now and the end of the year, but we still have lots of availability.
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How do we make reservations for the party?
Call us at 408.736.0921 to talk to a party coordinator. We'll gather all the pertinent info about your Groupon, how many people are in your group, your preferred dates, etc., send you an event Agreement, and get your party on the books. If any additional fee is due (for extra people or to upgrade the dinner menu), it can be paid by credit card when we execute the Agreement and get your final headcount.
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How soon do we have to make reservations?
You must reserve your party at least 7 days in advance, but call us at 408.736.0921 as soon as you are thinking about dates to make sure your preferred date is still available.
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When do you need the final headcount? 
The final headcount must be confirmed no later than 72 hours prior to the party start time.
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What if we need to cancel after we've made reservations? 
If you cancel within 7 days of your scheduled event, and with more than 72 hours notice, there is a $150 fee to reschedule your event. If you cancel with less than 72 hours notice, there is a $500 fee to reschedule your event.
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How long is the event? 
Typically the private party portion of the event is about 2 hours. Once Roosters opens the doors to the public guests will need to stay in their reserved seating area for the remainder of the event. The comedy show is approximately one-and-a-half hours long. If you want or need more time for your private party, talk to us about it! We are happy to work with you to accommodate special requests.
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Do we get a private party room?
Your group will have Roosters intimate showroom all to yourselves for the private party portion of the event. Your group will be the only ones there during your party! Once we open to the public for the comedy show, your group will have pre-assigned priority group seating from which to enjoy the entertainment.
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What about gratuity?
Gratuity is not included in the Groupon voucher price, and we appreciate you being prepared to leave a gratuity for service at the end of your event. After all, we'll be right there with top-notch, friendly wait and bar service all through the evening! Typically gratuity is 18% for a group event, but we'll leave it up to you to decide how you want to handle that. Your guests can leave an individual gratuity, or you as the party host can handle it directly with us.
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Can we use the stage for an awards ceremony or something like that?
Absolutely! That's one of the cool things about having your event at Roosters. We can work with you to ensure that sufficient time is allowed for dinner and speeches, and can even give your speakers a pro introduction. Just talk to the party coordinator about your needs.
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What if not everyone shows up on the night of the event?
Well, it looks like more food for the rest of you! Basically, no partial refunds for uneaten meals or un-drunk drinks. Your headcount is considered final 72 hours prior to your event.
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What if a couple extra show up on the night of the event?
It's $50/person for additional people, but be sure to include a few extra in your headcount if there is a possibility that you may end up with more. That's the only way to make sure there is enough food for everyone.
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What if we have someone under 21 in our group, and they promise not to drink?
Sorry, everyone in the group MUST BE 21 or older with valid ID, and there can be no exceptions. Rooster T. Feathers has the type of liquor license that classifies us as a bar/night club, and that means it is illegal for minors to be on our premises at any time. This is a very important issue to us, and we do take it seriously. Only a government-issued ID such as a Drivers License, Passport, or Military ID will be accepted. Your ID must have a photo on it.
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Is there still a two-item minimum during the show? 
No, your party package includes everything you'll need to enjoy the evening! Of course, once your group has had the 100 drinks included in the package, you are welcome to order anything else at menu prices, and during the show if you really want some nachos, we'll add those to your bill too.
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I don't like chicken. Can we substitute something else?
Sure, that is not a problem. Savory & Sweet has a huge menu to choose from. There may be an additional fee for substitutions, and we'll determine that at the time you make your choices.
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Can we bring our own wine?
Sure you can! Our standard corkage fee will apply.
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Can we bring in additional food?
Sorry, that isn't allowed, but if there is something special you want, like a birthday cake, our caterer can do that for you. An additional fee may apply.
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Is coffee and tea included?
If you want to add coffee/tea service after dinner, we can do that for an additional $1.95/person. Otherwise individual coffees or teas will count as part of the 100 drinks included in your party package.
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Can we put up our own decorations?
Yes, no problem! However, we can have anything that might be blocking anyone's view during the comedy show, so no balloons as a general rule. We can talk with you about your other ideas for decorations to see what will work and when you can come set them up.
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There's more information about us on our Web site, under About Us. Do you have a question that we didn't answer here, or are you ready to get started planning your party-of-the-year? Just give us a call at 408.736.0921. Since we're a relatively small family-owned business, we don't have full-time office hours. If you get our answering machine, please leave a message and don't forget your phone number and we will call you back!

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